Effective April 10, 2017
PERSONAL INFORMATION COLLECTED AND HOW IT IS USED
INFORMATION COLLECTED DIRECTLY FROM YOU
We may collect personal information that you provide to us, including your name, address, telephone number, mobile phone number, email address, personal preferences, credit and debit card number, purchase and ordering information, demographical information, responses to survey questions and other information related to your purchase.
This information is collected at various places within the Site:
- when you are completing your online order
- when you are subscribing to catalogs and email offers
- when you participate in surveys;
- when you enter contests or sweepstakes; or
- when you interact with special-event or program offers.
We may collect information about you and, if you provide it, we may collect information about those you know. For example, if you send a gift to someone, we collect the recipient's contact information to process your gift order. We may use information we collect about you and those you know to do things like:
- Process your online orders;
- Open an online account at your request, or validate your access to the account;
- Personalize your online experience with content and offers that are tailored to your interests;
- Provide customer service, whether it's responding to a request or following up on an order,
- Include you in surveys and contests;
- Enable you to post your content, such as comments or images;
- Facilitate networks of online social activity centered on our products and services;
- Improve our website, improve the manner in which offers are made on our website, improve purchase decisions of our visitors and improve the interactions visitors have with our website;
- Enable you to interact with third-party content service providers, whether by linking to their sites, viewing their content within our Web environment, or by viewing our content within their Web environment; and
- Marketing our products and services that may be of interest to you.-for instance, we may add you to the C’est Toi email list when you make an online purchase or sign up to receive emails.
INFORMATION WE COLLECT AUTOMATICALLY
Navigational Information: When you visit this Site, we automatically collect information related to how you got to the Site, such as browser type and version, service-provider identification, IP address, the site from which you came, and the site to which you navigate after leaving our Site. Some of this information is anonymous, as it does not permit us to identify you personally. However, we may associate this information with your personal information if you provide it.
Cookies and Clear gif files and Google Analytics: This Site may also use "cookies" and other technologies to recognize users, customize their experience or provide advertisements. A cookie is a small text file that a website’s server places on a user's computer, mobile phone or other device. The cookie transmits information back to the website’s server about the browsing activities of the user. This includes information such as pages and content viewed, the time and duration of visits and whether a user clicked on an advertisement. Cookies also can be used to recognize users and maintain data related to a particular individual, including passwords. In some contexts, such as where a number of separate websites participate in a network, cookies can be used to track a user across different sites. Cookies are used as a standard practice by many sites.
We use these cookies and Google Analytics to better your experience with the Site. Google Analytics is a web analysis service provided by Google. Google utilizes the data collected from our Site, through cookies and similar technology, to track and examine the use of the Site, to prepare reports on these activities and share them with us. We use these cookies and the Google Analytics information to improve the delivery and performance of our Site by:
- better understanding how you use our Site;
- detecting and defending against fraud and other security risks; and
- better presenting advertisements, products, and/or services of interest to you.
To learn more about how Google Analytics collects and processes data, please visit “How Google uses data when you use our partners’ sites or apps”, located at https://www.google.com/policies/privacy/partners/. To learn about how to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
If you would prefer not to accept cookies from our Site or any other website, you can modify the settings on your web browser. You may refer to your browser's online help feature or user manual for instructions on how to do this. If you refuse to accept cookies, it is possible that some portions of the Site may not function as intended.
CALIFORNIA PRIVACY RIGHTS: DO NOT TRACK & BEHAVIORAL ADVERTISING
This Site does not currently respond to “do not track” signals, and does not authorize the collection of personally identifiable information by third parties except as provided in this policy.
INFORMATION WE SHARE WITH THIRD PARTIES
We may provide your information to third parties who provide services to us or on our behalf, such as:
Vendors: We use vendors to help handle parts of our business because of their expertise, resources, or scale. They help us do things like fulfill orders, provide some customer service through chat features, process payments, monitor site activity, serve surveys and provide analysis from the surveys when combined with website use, maintain databases, administer and monitor emails, administer and send mobile messages, serve ads on this and other Web sites as described above, and provide consulting services. Vendors may also assist us in hosting microsites and mobile Web sites where you may provide personal information about you and others you know; and where they may observe information about you in the same way as described above.
Third Party Support: We may use third parties to help us provide support to the internal operations of the Site (i.e, hosting our Site, sending out email updates about the Site, providing contextual advertising on the Site, removing repetitive information from our user lists, processing orders and payments, and fulfilling and delivering products and services that are purchased from us). These service providers may have access to personal information in order to provide these support services such as shipping our products or analyzing site data, but when this occurs we implement reasonable contractual and technical protections to limit their use of that information to helping us provide the service.
Other Marketers: We may share your name, postal address, and purchase information with other merchants or merchant exchanges. Other merchants may, in turn, use this information to send you offers on their products and services. If you don’t want this information shared with these merchants and exchanges, please click here.
Law Enforcement: We may disclose specific information about our Site visitors if we have a good-faith belief that it's necessary or authorized under the law to protect our customers, the public, or our business.
Sale, Acquisition, Merger, Or Other Reorganization: In the event we sell or transfer all or a portion of our business assets, including a brand or line of business, or acquire another business entity or are involved in a corporate reorganization or other change of control, consumer information may be shared and may be one of the business assets that is transferred as part of the transaction.
Nothing in this policy restricts our ability to share aggregated or anonymized information that does not identify you.
LINKS TO OTHER WEBSITES
THIRD-PARTY SITES OR CONTENT THAT WE MAY USE:
PRIVACY OF CHILDREN
The Site is not intended for individuals under the age of 13. We do not intentionally collect personally identifiable information from users of this site who are under the age of 13.
If we become aware that a user of our site is under the age of 13 and has provided personally identifiable information to us via our site, we will remove that child’s personal information from our files.
REVIEWING OR UPDATING YOUR INFORMATION OR EMAIL PREFERENCES
REVIEWING OR UPDATING YOUR INFORMATION
Ensuring your account information is accurate and up to date is very important to us. If your account information is incomplete, inaccurate, or not up to date, or if you would like to review and/or request changes to any of your information, you may sign in and review or make changes to your information under your account settings, or, if you do not have a C’est Toi account, you can email us at firstname.lastname@example.org and we will provide you with the information we have about you to review or make changes. If you have further questions or concerns about your information, please contact email@example.com for further assistance.
If you make an online purchase or sign up to receive email, you may receive emails from C’est Toi. You may unsubscribe to these emails by following the removal instructions located at the bottom of each email. Opting out of any of these emails will not stop operational or transactional email messages such as password reset or account-related information from C’est Toi. We may occasionally provide you with the opportunity to opt in to receive email messages from third parties. If you do opt in, we'll share your email address with the specific third party in question. Please review their privacy policies to see how they treat your personal information.
VISITORS FROM OUTSIDE THE U.S.
We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your information. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that e-mails and other communications you send to us through our Site are not encrypted, and we strongly advise you not to communicate any confidential information through these means.
In the event of a breach of the confidentiality or security of your personal information, we will notify you as necessary and to the extent possible so you can take appropriate protective steps. Unless you indicate otherwise, we may notify you using the email address you provided to us when you registered with our Site.
You help to maintain the security of your personally identifiable information stored in our systems by keeping your username and password confidential. You should protect your password and not share it with any other individual. Be sure to sign off or log-out when finished using a shared computer.